RAVI DASARI
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The Gray Area

"Come With Solutions"

11/15/2021

 
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The world has always had – and will always have - problems and challenges. Fortunately, the world has also always had optimistic, industrious, curious and relentless people who choose to focus on solutions instead of those problems and challenges.

Solutions for every walk of life. For example, our health (life expectancy has increased from about 50 to about 80 the past 150 years); our ability to connect physically (planes, trains and automobiles, etc.) or virtually (Facetime, Teams, Zoom, Duo, smartphones, etc.); or moral evolution (more opportunities for all people no matter their ethnicity, race, gender, sexual orientation, etc.).
Life is fluid and new challenges emerge so nothing has been completely solved and may never be, but we continue to make progress, and it’s been exponential the past 150 years.

My first boss after college was one of those industrious, curious, relentless optimists. Howard Boasberg passed away peacefully last month at 87 years old after living a full life that included starting The Boasberg Company to compete from little ol’ Kansas City with PR and communications agencies 100 times our size from New York or Chicago. We worked on prestigious national and global brands in consumer products, pharmaceuticals, financial services, telecommunications, sports, healthcare and more. In all three phases, “Boasberg” was in the company name long after he retired because “Howie,” as he was affectionately called by colleagues, clients and the community, provided dozens of professionals the opportunity to be challenged, learn and grow. Many of us still stay connected and call it “the best place I’ve ever worked.”

Howie taught me a foundational lesson that I’ve applied throughout my professional and personal life. I was three months out of school and facing a significant problem with an unhappy client who demanded an answer in the next hour. The person I reported to was traveling and unavailable so with some trepidation, I reluctantly knocked on the president’s office door. Howie welcomed me with a big smile and wanted to know how I was doing? He knew I wouldn’t have been there if I didn’t have a huge business problem, but he put me at ease quickly by asking about me.
I described the problem with as much context as I could give with my limited experience. He listened intently. I thought the next words out of his mouth would be something to the ilk of, “Well, here’s what we’re going to do…” or “Why don’t we…”

Instead he asked: “What do you think?” I was stunned. I didn’t know what to think. I didn’t have the experience. I didn’t have an answer.

He said: “When you have problems, come with solutions.” He added that it doesn’t matter how much experience you have. What matters is that you give it thought first and come up with your own solution, and then talk to other team members and find the best solution together.

I passed on that principle to everyone I’ve ever led or hired including even those at the entry-level or interns. I told them they may not have years of experience, but they have a unique set of experiences drawn from their life, their family, their friends, interests and hobbies. And that had value, especially in the marketing profession where we’ve all been marketed to since we were four years old.

And I’m sure my colleagues passed it on too because so many wonderful people who worked with Howie are now in leadership positions at some of the strongest brands in Kansas City and nationally.

Howie lived his life focused on solutions, even when faced with life’s biggest challenges. When he had cancer, or the last couple of years when he had to have a portable oxygen tank with him at all times, he never stopped. He would tell me about his daily exercise regimen at our regular quarterly lunches. And he drove himself to lunch to meet me or legions of his other friends. He just kept moving.

It’s counter-intuitive but not accurate to say his legacy will live on in so many of us. It already has in so many of us for so many years.
Kristyn Wiggins
11/15/2021 06:02:41 pm

Ravi, this captures Howie perfectly. I can even hear his voice saying, "What do you think?" Howie never made me, as a very young woman, feel like I was unimportant or what I said didn't have value. He was such a good leader and mentor, and it reflected in you as a boss, as well. :)

Eric Morgenstern link
11/15/2021 06:45:45 pm

So well done, Ravi. Howie had a profound impact on so many of us. You captured his style very well. Thanks.

Christine Hamele
11/16/2021 09:10:34 am

I love this so much, Ravi. He was such an incredible leader. He richly invested in PEOPLE, mentoring them along the way. As a result of that investment, we were rewarded with leaders like you who mentored so many along the way. I’m a better person because of him, and because of YOU. I miss him so…..but his life lessons and spirit will live on through us.

Carl Shortino
12/23/2021 01:15:33 pm

Hi Ravi - Mary here. Carl wants to see your blog via email :) Happy Christmas to you and all your family.


Comments are closed.

    About the Gray Area

    The world is a better place when we work as a team, listening, understanding, thinking and then talking with each other about solutions to our challenges. Too often, we lose sight of that and become entrenched in what we already know or experienced, rather than consider what we haven't.

    The Gray Area may highlight examples of solutions derived by saying "what about?" "why not?" or "think about." Sometimes, it will surface unconventional ideas for potential  solutions.

    Topics could include leadership, policy, sports, economics, music, culture and more.

    It's a place for possibilities, not absolutes.

    Please feel free to share your own thoughts about Gray Area posts on LInkedIn, Twitter and Facebook.
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    Ravi Dasari

    I was born with critical thinking, trained to think objectively in  journalism school at Mizzou, and to think about many perspectives at business school at Mizzou and Duke.

    I've enjoyed a marketing career in which success hinges on understanding human behavior and attitudes of people of different ages, background, cultures, beliefs, etc.. All of this has reinforced to me that our collective thoughts are greater than the sum of their individual parts.


Ravi Dasari  I  ravi@rdmc2.com  
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